CEOP (Child Exploitation & Online Protection Centre)

If you are feeling worried or threatened online by something that happens to you, you can report directly to CEOP. They are part of the national crime agency and read every report. They will work with the police and help solve or deal with any problem.

Click to make a report to CEOP

Click to make a report to CEOP

Make a report to CEOP

Anonymous reporting form

We have created an in-house reporting system our students can use. The system is anonymous so you can report any concerns about yourself or someone you are worried about. The system is monitored real time by our safeguarding team. Students can report any safeguarding concerns electronically at any time, whether during or outside of the school day.

Anonymous reporting form

Report a nude image online – Childline

Report any content anonymously – Internet Watch Foundation

Impact of lockdown

Some children and young people will only now be starting to show the impact of lockdown in their behaviour. The Suffolk Safeguarding Partnership has resources and guidance for identifying and reporting safeguarding concerns.

There are also a range of topics covered in the guides in the ‘five top tips’ section some of which may be useful to share with families.
Sleep | Suffolk County Council
Five Tips for Families | Suffolk County Council

Health and safety guidelines during Covid 19

Health and safety for students, families, staff and visitors is of paramount importance. Consequently, we have implemented a broad range of measures to reduce the risk of infection.

A summary of the key worker and vulnerable provision during the pandemic can be viewed here.

The COVID-19 secure certificate can be viewed here.

There are number of rebuild and recover resources available from Mentally Healthy Schools to support the whole school community on the return to school.

Stay at home guidance for households with possible or confirmed cases of Covid19 infection.


The safeguarding of all members of our community is of paramount importance to us and we are committed to making sure this permeates everything that we do.

We work tirelessly to ensure students are safe, feel empowered to discuss any concerns they have and are able to learn in a caring, positive and supportive learning environment.

If you have any safeguarding or child protection concerns, please contact a member of the safeguarding team listed below, and we will ensure that it is investigated quickly, fairly and thoroughly with appropriate actions applied.

  • Safeguarding Officer: Michelle Read
  • Designated Safeguarding Lead (DSL): James Lowden
  • DSL Alternate: Gemma Calver/ Honey Turpin
  • Safeguarding Governor: Louise Bernasconi
  • Online Safety Lead: James Lowden
  • SENDCo: Kerry Ellison

Alternatively, anyone can make a referral using Suffolk County Council’s Customer First service. Call 0808  800 4005 at any time.

Child protection and safeguarding

Our child protection and safeguarding policy is available for you to view or download from our policies and guidance page.

Safeguarding advice to parents and carers

The academy has produced its own information booklet which includes detailed information about the different areas of safeguarding concern, useful links to external sources of advice, and helpline information. You can view or download the booklet by clicking the thumbnail below.

EduCare have produced resources for parent and carers and for children and young people.

Topics are varied and include:

  • Mental and physical good health
  • Understanding self-harm
  • Coping with bereavement and loss
  • Serious youth violence
  • Substance misuse risks
Suffolk Safeguarding Partnership

Suffolk Safeguarding Partnership safeguard people with care and support needs and act to minimise risk of harm, and adopt a zero tolerance to abuse and neglect. Providing information, advice and ways to report someone you are worried about.

Suffolk Safeguarding Children Board Information for parents and carers in need of support or guidance, on a range of safeguarding matters.

Safer Schools

Safeguarding alert from Safer Schools – Monkey Web

The online world can be a bit overwhelming at times but it is important we understand what our children are doing online so we can help make them safer. The Safer Schools App aims to help with this.

The App is designed to support and protect children by educating and empowering them both at school and at home. Through their log-in, your children get access to information that is relevant to them and you will receive tips and advice on how to keep them safer online.

Download the Safer Schools App.

To log in

1. Select your school from the drop down menu and click ‘continue’.

2. Enter the four digit entry code provided for your unique role.

Parent code: 7675

Student code: 4898

National Online Safety Guides for Parents and Carers

Sites, apps and games reviews, from Net Aware

Online, apps and gaming useful links

Blue Whale Suicide Challenge Information

Net Aware- support on social networks apps and games from the NSPCC and O2.

Be Smart Online

National Online Safety – ESafety Guides for Schools

Omegle – Parents guide

Momo Challenge factsheet for parents

FIFA, a parents’ guide, from National Online Safety Ltd

Live streaming guide, from National Online Safety Ltd

Screen addiction guide, from National Online Safety Ltd

Snapchat: protecting your pupils, from TheSchoolBus

Children and mobile phones

eSafety: a parent’s perspective

SimSimi safety card

Online gaming safety, for staff and parents, from tri.x

Online safety for teenagers, from NSPCC

Phishing – Don’t get caught

H2B Safer on Instagram

H2B Safer on SnapChat

H2B Safer on WhatsApp safety settings

The Children’s Society have put together a simple guide to how emojis may be being used in areas of risk. This is not a definitive or exhaustive guide and they encourage practitioners to stay curious about the different forms of communication young people are using, and this resource can be used to build conversations.

Useful documents and links

You might find the following documents and links useful. They have been gathered from a variety of sources and cover a range of safeguarding topics.

Suffolk Constabulary One Cop Stop Newsletters

May 2020

October 2020

November 2020 – Anti bullying

Home But Not Alone

The helpline is open from 9am to 5pm Monday to Friday for people living in Suffolk who are clinically extremely vulnerable, to assist with any questions they may have and to help them find the support they need.

The helpline number is 0800 876 6926 and you can also find more information on the Home But Not Alone website.

Keeping children safe in education, from HM Government

Working together to safeguard children, from HM Government

Safe hands thinking minds poster

Useful self help webinars and courses from the NHS

Alcohol Abuse

Alcohol Awareness Week

The campaign – launched in Alcohol Awareness Week – (16-22nd November 2020) – asks adults consuming alcohol at home while responsible for children a simple, but potentially life-saving, question – ‘when you drink, who’s in charge?’

It urges parents, and others with responsibility for children, to be aware of a range of potentially dangerous consequences of drinking alcohol while caring for children.

In the four year period ending in March 2020, 35 babies in the West Midlands region (Birmingham, Black Country, Coventry, Warwickshire, Solihull, Worcestershire, Staffordshire, Shropshire, Herefordshire, Telford and Wrekin) died while sharing beds or sofas with adults who had consumed more than two units of alcohol (or used illegal drugs).Two of these deaths were in Herefordshire in 2019-2020.


Bereavement Charity for Children Winton’s Wish

Child Bereavement UK

Bereavement and children

Bereavement Self Help Guide

Bereavement Self Help Guide

Coping with bereavement through suicide

MIND – what is bereavement?

Living with bereavement – complimentary Ebook

How to tell a child/ young person someone has died from Coronavirus

Find a therapist

Crime (drugs, physical, sexual)

Knives: Get the Facts, from Suffolk Constabulary

Think Before you Act, from Suffolk Constabulary

Online Radicalisation Support

Power and Control: information about physical and sexual violence

Sexual Abuse Online – A Parent’s Guide

County Lines and Child Criminal Exploitation

County lines drug crime, from Suffolk and Norfolk Constabulary

Getting you up to speed with Velocity, from Suffolk Constabulary

Domestic and sexual abuse

Suffolk Domestic Abuse 24/7 Helpline – Freephone 0800 977 5690

Disrespect Nobody – A website created by the Home Office, for young people affected by domestic violence.

Restitute are a support service that helps parents and 3rd party victims of abuse.




NSPCC Abuse in Education helpline

As you are aware, the NSPCC have launched a dedicated helpline  for children and young people who have experienced abuse at school, and for worried adults and professionals that need support and guidance, including for non-recent abuse.

Report Abuse in Education on 0800 136 663 or email

Healthy lifestyle

One Life Suffolk Webinars to allow children and families to take part in learning about healthier lifestyles during this period of social distancing.

Suffolk County Council Parent Hub -A single place for Suffolk parents or carers to find parenting advice and support to help their child’s development.

Mental health

Mental Health Useful Links

Mental Health, Emotional Wellbeing and Learning Disabilities COVID-19 Information Hub

Waveney Emotional Health and Mental Wellbeing Newsletter January 2021

NHS Every Mind Matters

NSFT have set up a 24/7 helpline called First Response offering immediate advice, support and signposting for people with mental health difficulties. NSFT Helpline

Self-harm and suicide

Self Harm: a guide for parents and carers

Coping with self-harm: a guide for parents and carers

PAPYRUS is a national charity dedicated to the prevention of young suicide. PAPYRUS was founded in 1997 by a mother, Jean Kerr, from Lancashire following the loss of her son to suicide.

The organisation have recently published a guide for parents created by those who have experience of supporting a young person struggling with their mental health and also contains details of the HOPELINEUK Helpline.

The HOPELINK helpline is available to anyone under 35 who are experiencing thoughts of suicide, and anyone who may be concerned about them. Papyrus’ trained suicide prevention advisers are trained to help young people focus on staying safe from suicide. Their training enables them to provide advice and support to help forward and stay alive.

Sexual health

Healthy Suffolk Covid-19 Sexual Health Page

Childline has launched Report Remove, a service that allows children and young people under 18 to report and get removed from the internet a nude image or video of themselves that might have been shared online. The webpage includes links to services and information offering emotional and safeguarding support.

This SEND version of ‘So you got naked online…’ is a resource that helps and advises young people who may find themselves in a situation where they (or a friend) have put a sexting image or video online and have lost control over that content and who it’s being shared with.

Informed by cases received by the UK Safer internet centre’s helpline (POSH), they have adapted this resource to provide accessible information to help support young people (Key stage 3 and above) with particular vulnerabilities. This resource does not and will not be suitable for every child classed as having a special educational need.







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