CEOP (Child Exploitation & Online Protection Centre)

If you are feeling worried or threatened online by something that happens to you, you can report directly to CEOP. They are part of the national crime agency and read every report. They will work with the police and help solve or deal with any problem.

Click to make a report to CEOP

Click to make a report to CEOP

Make a report to CEOP

Anonymous reporting form

We have created an in-house reporting system our students can use. The system is anonymous so you can report any concerns about yourself or someone you are worried about. The system is monitored real time by our safeguarding team. Students can report any safeguarding concerns electronically at any time, whether during or outside of the school day.

Anonymous reporting form

Report a nude image online – Childline

Report any content anonymously – Internet Watch Foundation

Impact of lockdown

Some children and young people will only now be starting to show the impact of lockdown in their behaviour. The Suffolk Safeguarding Partnership has resources and guidance for identifying and reporting safeguarding concerns.

There are also a range of topics covered in the guides in the ‘five top tips’ section some of which may be useful to share with families.
Sleep | Suffolk County Council
Five Tips for Families | Suffolk County Council


The safeguarding of all members of our community is of paramount importance to us and we are committed to making sure this permeates everything that we do.

We work tirelessly to ensure students are safe, feel empowered to discuss any concerns they have and are able to learn in a caring, positive and supportive learning environment.

If you have any safeguarding or child protection concerns, please contact a member of the safeguarding team listed below, and we will ensure that it is investigated quickly, fairly and thoroughly with appropriate actions applied.

  • Safeguarding Officer: Michelle Read
  • Designated Safeguarding Lead (DSL): James Lowden
  • DSL Alternate: Gemma Calver/ Honey Turpin
  • Safeguarding Governor: Louise Bernasconi
  • Online Safety Lead: James Lowden
  • SENDCo: Kerry Ellison

Designated Safeguarding Lead Job Description

Alternatively, anyone can make a referral using Suffolk County Council’s Customer First service. Call 0808  800 4005 at any time.

Child protection and safeguarding

Our child protection and safeguarding policy is available for you to view or download from our policies and guidance page.

Safeguarding advice to parents and carers

The academy has produced its own information booklet which includes detailed information about the different areas of safeguarding concern, useful links to external sources of advice, and helpline information. You can view or download the booklet by clicking the thumbnail below.

EduCare have produced resources for parent and carers and for children and young people.

Topics are varied and include:

  • Mental and physical good health
  • Understanding self-harm
  • Coping with bereavement and loss
  • Serious youth violence
  • Substance misuse risks
Suffolk Safeguarding Partnership

Suffolk Safeguarding Partnership safeguard people with care and support needs and act to minimise risk of harm, and adopt a zero tolerance to abuse and neglect. Providing information, advice and ways to report someone you are worried about.

Suffolk Safeguarding Children Board Information for parents and carers in need of support or guidance, on a range of safeguarding matters.

Safer Schools

The online world can be a bit overwhelming at times but it is important we understand what our children are doing online so we can help make them safer. The Safer Schools App aims to help with this.

The App is designed to support and protect children by educating and empowering them both at school and at home. Through their log-in, your children get access to information that is relevant to them and you will receive tips and advice on how to keep them safer online.


Download the Safer Schools App.

To log in

1. Select your school from the drop down menu and click ‘continue’.

2. Enter the four digit entry code provided for your unique role.

Parent code: 7675

Student code: 4898

Digital Safety Information for Parents from OAT

A guide to the various online apps in the form of online safety cards

What is Digital Wellbeing?

Internet Matters step-by-step guides designed for parents setting up consoles to support their children in the gaming environment.

Guides to emoji and text slang to be aware of:
O2 Guide for parents thinking of giving children a mobile phone.

O2 Guide for parents thinking of giving children a mobile phone.

Apple (UK) Guide to support children using iPhones and iPads.
Guided access – iPhone Use Guided Access on iPad – Apple Support (UK) How to set up guided access on a device so children cannot navigate to other apps or areas of the device.
Screen Pinning – How to set up screen pinning on a device so children cannot navigate to other apps or areas of the device.

National Online Safety Guides for Parents and Carers

Sites, apps and games reviews, from Net Aware

Online, apps and gaming useful links

The Young Gamers and Gamblers Education Trust (YGAM) is an award-winning charity with a social purpose to inform, educate, safeguard young people against gaming and gambling harms. Their vision and strategy are guided by and contribute to the Gambling Commission’s National Strategy to Reduce Gambling Related Harms.

The Children’s Society have put together a simple guide to how emojis may be being used in areas of risk. This is not a definitive or exhaustive guide and they encourage practitioners to stay curious about the different forms of communication young people are using, and this resource can be used to build conversations.

Useful documents and links

You might find the following documents and links useful. They have been gathered from a variety of sources and cover a range of safeguarding topics.

At Mental, they provide a resource for talking to your children about scary world news. You can access this here.

Alcohol Abuse

Alcohol Awareness Week

The campaign – launched in Alcohol Awareness Week – (16-22nd November 2020) – asks adults consuming alcohol at home while responsible for children a simple, but potentially life-saving, question – ‘when you drink, who’s in charge?’

It urges parents, and others with responsibility for children, to be aware of a range of potentially dangerous consequences of drinking alcohol while caring for children.

In the four year period ending in March 2020, 35 babies in the West Midlands region (Birmingham, Black Country, Coventry, Warwickshire, Solihull, Worcestershire, Staffordshire, Shropshire, Herefordshire, Telford and Wrekin) died while sharing beds or sofas with adults who had consumed more than two units of alcohol (or used illegal drugs).Two of these deaths were in Herefordshire in 2019-2020.


Bereavement Charity for Children Winton’s Wish

Child Bereavement UK

Bereavement and children

Bereavement Self Help Guide

Bereavement Self Help Guide

Coping with bereavement through suicide

MIND – what is bereavement?

Living with bereavement – complimentary Ebook

How to tell a child/ young person someone has died from Coronavirus

Find a therapist

ChatHealth texting service

ChatHealth texting service is available all year round for children, young people (up to 19 years of age) and their parents or carers to seek help or support from the School Nursing Service. Texts are responded to by a member of the school nursing team between 9.00 am and 4.30 pm Monday to Friday (excluding bank holidays). A School Nurse can be text on 07507 333356.

Crime (drugs, physical, sexual)

Knives: Get the Facts, from Suffolk Constabulary

Think Before you Act, from Suffolk Constabulary

Online Radicalisation Support

Power and Control: information about physical and sexual violence

Sexual Abuse Online – A Parent’s Guide

County Lines and Child Criminal Exploitation

County lines drug crime, from Suffolk and Norfolk Constabulary

Getting you up to speed with Velocity, from Suffolk Constabulary

Domestic and sexual abuse

Suffolk Domestic Abuse 24/7 Helpline – Freephone 0800 977 5690

Disrespect Nobody – A website created by the Home Office, for young people affected by domestic violence.

Restitute are a support service that helps parents and 3rd party victims of abuse.




NSPCC Abuse in Education helpline

As you are aware, the NSPCC have launched a dedicated helpline  for children and young people who have experienced abuse at school, and for worried adults and professionals that need support and guidance, including for non-recent abuse.

Report Abuse in Education on 0800 136 663 or email

Healthy lifestyle

One Life Suffolk Webinars to allow children and families to take part in learning about healthier lifestyles during this period of social distancing.

Suffolk County Council Parent Hub -A single place for Suffolk parents or carers to find parenting advice and support to help their child’s development.

Inspire Suffolk

Inspire Suffolk offer a free well- being service for virtual and face-to-face support and counselling to young people, aged 10-25 in Suffolk . You can book here.

Home But Not Alone

The helpline is open from 9am to 5pm Monday to Friday for people living in Suffolk who are clinically extremely vulnerable, to assist with any questions they may have and to help them find the support they need.

The helpline number is 0800 876 6926 and you can also find more information on the Home But Not Alone website.

Keeping children safe in education, from HM Government

Working together to safeguard children, from HM Government

Safe hands thinking minds poster

Useful self help webinars and courses from the NHS

Mental health

Mental Health Useful Links

Mental Health, Emotional Wellbeing and Learning Disabilities COVID-19 Information Hub

Waveney Emotional Health and Mental Wellbeing Newsletter January 2021

NHS Every Mind Matters

NSFT have set up a 24/7 helpline called First Response offering immediate advice, support and signposting for people with mental health difficulties. NSFT Helpline

Online sexual harassment resources for parents and carers 

Self-harm and suicide

Self Harm: a guide for parents and carers

Coping with self-harm: a guide for parents and carers

PAPYRUS is a national charity dedicated to the prevention of young suicide. PAPYRUS was founded in 1997 by a mother, Jean Kerr, from Lancashire following the loss of her son to suicide.

The organisation have recently published a guide for parents created by those who have experience of supporting a young person struggling with their mental health and also contains details of the HOPELINEUK Helpline.

The HOPELINK helpline is available to anyone under 35 who are experiencing thoughts of suicide, and anyone who may be concerned about them. Papyrus’ trained suicide prevention advisers are trained to help young people focus on staying safe from suicide. Their training enables them to provide advice and support to help forward and stay alive.

Access suicide awareness training from Zero Suicide Alliance below.

Sexual health

Childline has launched Report Remove, a service that allows children and young people under 18 to report and get removed from the internet a nude image or video of themselves that might have been shared online. The webpage includes links to services and information offering emotional and safeguarding support.


Have you done something online that you are now regretting? Or
perhaps you are trying to help someone who has done something? This helpful resource can offer advice and guidance on what to do next.


You can also view the SEND version of ‘So you got naked online…’.

Informed by cases received by the UK Safer Internet Centre’s helpline (POSH), they have adapted this resource to provide accessible information to help support young people (Key stage 3 and above) with particular vulnerabilities. This resource does not and will not be suitable for every child classed as having a special educational need.

Suffolk Constabulary School Liaison PCSOs 

Suffolk Constabulary’s School Liaison Police Community Support Officers are employed specifically to work with schools to co-ordinate and promote the constabulary’s new school engagement programme.  They work with students, parents and teachers to provide support and guidance on policing issues and crime prevention.

The School Liaison Officers also work with their PCSO colleagues in each of the 18 Safer Neighbourhood Teams across Suffolk to provide specific points of contact for schools and young people.

Our School Liaison Officer is PCSO Winn:

“I have worked for Suffolk constabulary for almost 15 years, most of that period has been working on the Lowestoft safer neighbourhood team.

From April 2021 I was fortunate enough to have been offered the role of schools liaison officer in the east of the county.

This is a very diverse role and I get to engage with all key stages and have an opportunity to play a part in the education and safeguarding of our future. I feel very honoured to be entrusted with such an important role.

I genuinely hope that the work I do in schools will make a difference to a child’s future. Building positive relationships with children, building trust and confidence with children and the police service, inspiring the next generation and providing tools to help children on their journey, makes me proud to do this role.”

To contact PCSO Winn for any non emergency issues, please use email address,

To follow Lowestoft Police on Twitter, click here

To follow Lowestoft Police on Facebook, click here










Suffolk Constabulary One Cop Stop Newsletters

May 2020

October 2020

November 2020 – Anti bullying







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